Support Services Better user productivity relies on an effective support system. This directly impacts ROI over the application’s lifecycle. Degradation occurs from a lack of appropriate maintenance of the product development environment. Clients partner with ITC Infotech to achieve enhanced value from their extended PLM investments – through our unique mix of technical and consulting support. Our extensive expertise and cross domain experience of working with some of the world’s leading organizations on complex global PLM, ALM and SLM engagements helps us deliver end-user support, main application maintenance, proactive technological support and enhancements that significantly improve user adoption.