Simplifying complex enterprise applications, improving business responsiveness,

is #Digitaligence at work!

To stay competitive in today’s Digital age, companies require uninterrupted operation of services powered by intelligent enterprise applications, which can scale-up to adopt disruptive new-gen technologies.

Clients across industries partner with ITC Infotech to leverage our robust support and maintenance services – delivering long-term stability, augmented functionality, maximized ROI and minimized total cost of ownership and maintenance.

APPLICATION MANAGEMENT SERVICES CREATING PREDICTABLE OPERATIONS

DELIVERING RESULTS

ITC Infotech’s ERP Application Management Services (AMS) helps clients manage all aspects of their ERP landscape, including application support services, application enhancements and application evolution services.

Our unique accelerated AMS approach delivers quantifiable benefits for clients:

  • SAP certified AMS process framework, consistently delivering high-quality services
  • Phased transition enabling shorter time-to-benefit cycle
  • Co-managed engagement models to provide clients with increased control over business-critical SAP applications
  • Better cost-control by breaking down support costs into fixed and variable (pay-per-use) segments
  • Better engagement management through proven governance models
  • Enhanced business outcomes powered by ITC Infotech’s deep domain skills and value added services

ITC Infotech is an SAP certified AMS service provider. Our easily adoptable and implementable full-cycle solutions and services have led to key AMS engagements across the globe:

  • ITC Infotech is a strategic partner for providing SAP BASIS services for a top hosted private cloud solutions provider in North America
  • We provide SAP support services for one of India’s largest diversified conglomerate
  • The world’s second-largest brewer engaged with ITC Infotech for SAP support services
  • We provide SAP support services to a Fortune 100 American multinational conglomerate that produces a variety of commercial and consumer products
  • A leading energy trading organization in North America has partnered with us for SAP AMS Services

Business benefits

  • By managing service level agreements for our customers, our certified consultants take a proactive approach to software support and maintenance. We focus on long-term functionality, stability and preventive maintenance to avoid problems that typically arise from incomplete or short-term solutions.
  • Our robust service delivery mechanism, with our established hybrid delivery model, allows our clients to continually reduce ongoing maintenance costs.
  • We enable clients to manage and constantly improve their SAP-based application landscape – helping them maximize returns on their IT investment while minimizing the total cost of ownership.
  • We have delivered increased bandwidth for client teams through our robust support operations, complying with the highest quality standard.
  • We build knowledge repositories for clients to achieve better clarity on issues.
  • Our proactive monitoring services ensures lower associated recurring cost of delivery.
  • We help reduce system downtimes to negligible-minimum by real-time monitoring of system issues.

RESOURCES

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Implementation of HANA Live Ensures Better Visibility & Robust...

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End-to-end SAP Upgrade Services for a Leading Business Conglomerate

Standard ECC 5.0 support was ending. There was a need to adopt new functionalities available in SAP ECC 6 EHP4.

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Dedicated SAP AMS Services Enabling Business Continuity for a...

The customer's business warranted the need for key maintenance support to handle L0 to L3 tickets across three ...

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CRM Based SAP Fiori Applications Implementation for a Leading Energy...

The customer was looking to deploy a platform to check and track energy equipment installations and day-to-day ...

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Production Order Tracking in PLM for Retail, Footwear & Apparel...

Retailers and Brands are competing to reduce time-to-market and bring in new collections more often. The fast paced ...

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Robust SAP Solution with Customized Modules Enables Better...

The client wanted to simplify internal business processes and reduce complexity by standardizing and automating ...

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Integrated SAP S/4HANA Implementation Leads to Enhanced Scalability...

The client wanted to be more agile in responding to increasing client demands by optimizing internal processes. There ...

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Establishing an Adaptive Supply Chain

Superior supply chain performance drivers value creation by aligning supply chain objectives with strategic ...

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Business Transformation through Process Re-engineering &...

Increasing business growth led to increased business complexities, and the client was facing challenges with ...

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Mastering Master Data Management

This whitepaper details the importance of properly managing Master Data and highlights the challenges that come up as a ...

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To support its supply chain process, the client had implemented a Supply Chain Management (SCM) system based on MOVEX ...

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Business Process Mapping and ERP Roadmap for leading Paper...

With the increasing size and scale of operations, the client, a leading Saudi Arabian paper manufacturer, was finding ...

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Faster response to changing business needs through end-to-end...

Lack of consistent metrics, & reporting rules across plants led to inaccurate performance measurement.

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SAP Supply Chain Performance Management implementation for enhanced...

Lack of integration between the supply chain and organization goals, and a lack of a systematic approach for root cause ...

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Driving supply chain effectiveness

Targets and benchmarks were not clearly defined. Supply chain not aligned with the enterprise performance management ...

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Creation of centralized Material, Customer & Vendor master data...

Disparate management data across the global enterprise, with multiple entries for the same item.

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Faster response to changing business needs through end-to-end...

Standardize reporting across all geographies and line-of-businesses by implementing a single source of data for all ...

Videos

Creating end-to-end visibility: Cosmo Films
Cosmo Films Limited is a leading global manufacturer of Bi-axially Oriented Polypropylene Films (BOPP). Hear the Chief Technology Officer at Cosmo Films talk about how ITC Infotech enabled...

Partners in Progress: Solvay

10th Edition: Supply Chain Practitioners Council (SCPC)

Relevance of the Bell Curve

Llamasoft – SAP Integration using Data Guru

#Digitaligence

Top 2

ERP Trends - designing user centric interfaces and mobility, making the system accessible

By 2018

90% of 'post-modern ERP' implementations will succumb to the traditional ERP headaches of higher costs, greater complexity and failed integration

30%

Of service-centric companies will move majority of their ERP applications to cloud by 2018

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Corporate Identity Number: U65991WB1996PLC077341

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37