Our Solutions

ITC Infotech’s Mobile DSD solution incorporates industry best practices, powered by ITC Infotech’s extensive experience of creating value for consumer goods companies.

By integrating back-office with frontline activities, our solution empowers field personnel and executives with real time information & insights to make informed decision on the spot – critical for the success. We have simplified complex DSD processes to help with better planning and scheduling of store visits, and sharing of updates on pricing, promotions and discounts.

Our solution allows for easy customizations, to address each company’s unique operating preferences and technology landscape.

RESOURCES

Whitepaper

SAP Solution Manager 7.2: A Transformational Change

SAP Solution Manager is at the center of SAP implementations and is an established solution for monitoring and ...

Whitepaper

SAP S/4HANA ASSESSMENT: FUTURE IS NOW

SAP S/4HANA is the next generation business suite designed to help you run simple in the digital economy. It is a new ...

Case study

SAP Success Factors Suite

The customer wanted to simplify its processes in managing HR and talent related activities like recruiting, performance ...

Case study

Implementation of HANA Live Ensures Better Visibility & Robust...

The customer was looking to address the critical issues with their existing ERP systems that lacked dashboards and ...

Case study

End-to-end SAP Upgrade Services for a Leading Business Conglomerate

Standard ECC 5.0 support was ending. There was a need to adopt new functionalities available in SAP ECC 6 EHP4.

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Supply Chain Performance Excellence

Modern Trade Fill rate improvement assignment for one of the largest FMCG company in India.

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Robust BI Solution Enables Higher ROI & Delivers Significant...

From geopolitical and economic macro trends to major shifts in regulations such as the Food Safety Modernization Act ...

Case study

Well-designed BI Migration Strategy & Implementation Helps...

The client needed an expert team to help them access their current BI landscape and perform Cognos migration. The ...

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Integrated BI Global Rollout Solution Enabled Streamlined Operations...

Rapid changes in technology, fluctuating client behavior and shrinking product lifecycles make the modern business ...

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Supply Chain Business Process Redesign Helps Reduce High Levels of...

In a B2C environment the client was operating in a high demand variability and low order visibility situation. Also, ...

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Supply Chain Network Optimization for Efficiency, Reduced Cost and...

High supply chain network costs and reduced profitability made more complex by the dynamicity of the company’s global ...

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Robust SAP Solution with Customized Modules Enables Better...

The client wanted to simplify internal business processes and reduce complexity by standardizing and automating ...

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Integrated SAP S/4HANA Implementation Leads to Enhanced Scalability...

The client wanted to be more agile in responding to increasing client demands by optimizing internal processes. There ...

Brochure

Core Banking Surround Services

Banks today are reinventing their business and operating models to address changing market dynamics. To win in the ...

Case study

Effective Implementation of ITIL Processes Enables Server...

ITC Infotech helped the client improve overall performance efficiency and availability of their infrastructure - ...

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Improving Distribution Process & Cost Efficiency through...

The client and its Wholesale Distributors (WD's) lacked the support infrastructure needed to monitor the movement of ...

Case study

Solution Design & Delivery of a Secondary Sales Data Management...

Lack of insight into secondary sales performance, and challenges in capturing, reporting and leveraging downstream ...

Whitepaper

Top Five Trends for Consumer Goods & Retail Industry in 2015

Glocalisation – phenomenon of the modernized world – has a profound effect in the CPG & Retail industry and has ...

Whitepaper

The Role of a Loyalty Program in Creating Contextual Customer...

While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ...

Whitepaper

CPG-Retail Collaboration in Emerging Markets

Collaboration - a systematic and conscious effort between two parties in creating a positive synergy by working towards ...

Whitepaper

Choosing the Best Warehouse Management System

Growing customer demands and changing market conditions call for all business processes to be streamlined for ...

Case study

Faster response to changing business needs through end-to-end...

Lack of consistent metrics, & reporting rules across plants led to inaccurate performance measurement.

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Streamlined SLA Based Offshore Support System Helped Reduce TCO...

A legacy portal based system supporting 56 applications, developed and maintained by internal IT team, faced roadblocks ...

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Sourcing and Dispatch Optimization for a leading Agri Trading Company

The client needed sourcing and dispatch optimizer due to the growing complexity of the market.

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Optimized New Product Introduction Process Enables Significant Cost...

With roughly 60% of products sold at the retail stores being designed in-house, and their manufacturing outsourced to ...

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Robust CRM Solution Reduced TCO & Improved Performance Efficiency

The client, a Fortune 500 company, wanted to develop and implement a CRM solution based on Siebel to enable integrated ...

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SAP Supply Chain Performance Management implementation for enhanced...

Lack of integration between the supply chain and organization goals, and a lack of a systematic approach for root cause ...

Case study

Reduction of Cost & Complexity in Supply Chain by Optimization...

To analyze change in the product flow in network post closure of its distribution centers.

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Network Optimization leads to increase in inventory turn and cost...

The client had a highly seasonal nature of business and a diverse product portfolio. This resulted in multiple ...

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Location Management System Improved Warehouse Readiness for WMS...

The client had no proper system to track and trace inventory within the warehouse and faced challenges in executing ...

Case study

Network Optimization prepares leading FMCG player for future growth

The client needed a flexible and adaptive supply chain network for futuristic growth.

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Accelerated Improvements in Inventory Management and Supply Chain...

Misalignment between business and technology affecting the supply chain and distribution network.

Case study

World’s Leading Brewery Uses Innovative Algorithms to Provide...

Given the glut of SKUs, sales persons were unsure of what SKUs to pitch to stores while stores were hesitant to order ...

Case study

Improve Coupon Effectiveness enabled by Flexible Simulation Tools to...

ITC Infotech’s user-friendly simulator tool designs coupon promotions for generating targeted sales lift while ...

Case study

Enabling an Integrated & Effective CRM-SFA System to Ensure...

The client was using multiple disparate applications to manage and monitor its sales force and customer relationship ...

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Driving supply chain effectiveness

Targets and benchmarks were not clearly defined. Supply chain not aligned with the enterprise performance management ...

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Creation of centralized Material, Customer & Vendor master data...

Disparate management data across the global enterprise, with multiple entries for the same item.

Case study

Faster response to changing business needs through end-to-end...

Standardize reporting across all geographies and line-of-businesses by implementing a single source of data for all ...

Case study

Garnering Customer Traction Through Enhanced Online Presence

The client had an existing website built on legacy technology platform and was facing difficulties in overall content ...

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Delivering competitive advantage through Customer Experience
View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods.

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Contact Us | Corporate Identity Number: U65991WB1996PLC077341

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37