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Case study

Test Automation Case Study

Test Automation of Micros Opera PMS and S&C Facilitates Faster Time to Move the Release to the Production Environment

Case study

Profile Merge Case Study

Test Automation of Micros Opera PMS and S &C Reduces Test Execution Cycles& Enhances Test Coverage

Case study

Data Configuration Case Study

Operational Data Configuration & Proactive Audits for Micros Opera Leads to Improved SLAs & Better Resource Utilization

Whitepaper

Personalization The Rising Currency in Travel Experience

This paper explores the various facets that make personalization a reality and the building blocks that lay the ...

Case study

Comprehensive Information Governance Strategy & BI Initiative...

The client had promoted multiple loyalty programs, business information deliveries, information technologies and ...

Case study

Well-defined BI Strategy & Roadmap Improves Cost Visibility

The client needed a dynamic framework to access their BI tools to efficiently collate and organize data to convert it ...

Case study

Introduction of Coalition Loyalty Program Across Premium Brands...

Strong independent loyalty programs across different premium businesses of the parent company. However, initial studies ...

Case study

Improving Guest Services with RFID-based Guest Recognition System for...

In the highly competitive segment of luxury hotels, offering personalized services to guests helps raise client ...

Whitepaper

The Role of a Loyalty Program in Creating Contextual Customer...

While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ...

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Delivering competitive advantage through Customer Experience
View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods.

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