When applications power operations and growth,

it’s #Digitaligence at work!

Consumer goods companies are facing multiple challenges as they adapt to the Digital paradigm – with increased complexities in maintaining reliable and streamlined operations, while developing holistic visibility of disparate systems and applications. To ride the digital wave and word on strategic initiatives, consumer goods companies need support in migration, maintenance, re-engineering and testing – to improve performance and reduce system downtime

CPG CIOs partner with ITC Infotech to leverage our extensive experience and expertise across a broad range of application software technologies, tools and platforms to bring in enhanced cost efficiencies.

BUSINESS CHALLENGES

Large CPG companies with distributed global operations are faced with managing increasing complex and large portfolios of discrete applications. CIOs are also mandated to bring in higher efficiencies, optimize costs and deliver greater value to the business – transforming operations to be digital ready and digital savvy.

SOLUTION OVERVIEW

Clients partner with ITC Infotech to leverage a shared service model for application maintenance and support – bringing in vast experience in a wide variety of platforms, tools and app software technologies.

  • Java/Open Source technologies including Java/J2EE, EJB, JavaScript and XML
  • Microsoft technologies including .NET, VB, ASP and VBScript
  • SAP technologies
  • Database technologies including SQL Server, Oracle, DB2 and MySQL
  • Operating systems including Windows, Unix and Linux

ITC Infotech’s robust IT infrastructure maintenance and support teams help clients with server consolidation and management, migration and messaging services, database and storage management, network management, technology upgrades, maintenance, configuration, administration and network infrastructure support.

  • Operating system: Windows, Linux and Unix
  • Mail server: Lotus, Exchange, Send mail and Q mail
  • Back up: Tivoli, Arc Server
  • Monitoring tool: HP Open View and Nagios
  • RESULTS

    • Year-on-year cost optimization
    • Rationalization of software and tool license costs
    • Higher productivity
    • Consistency across global operations
    • Coordinated intra-group transaction

    RESOURCES

    Case study

    Supply Chain Performance Excellence

    Modern Trade Fill rate improvement assignment for one of the largest FMCG company in India.

    Case study

    Robust BI Solution Enables Higher ROI & Delivers Significant...

    From geopolitical and economic macro trends to major shifts in regulations such as the Food Safety Modernization Act ...

    Case study

    Well-designed BI Migration Strategy & Implementation Helps...

    The client needed an expert team to help them access their current BI landscape and perform Cognos migration. The ...

    Case study

    Integrated BI Global Rollout Solution Enabled Streamlined Operations...

    Rapid changes in technology, fluctuating client behavior and shrinking product lifecycles make the modern business ...

    Case study

    Supply Chain Business Process Redesign Helps Reduce High Levels of...

    In a B2C environment the client was operating in a high demand variability and low order visibility situation. Also, ...

    Case study

    Supply Chain Network Optimization for Efficiency, Reduced Cost and...

    High supply chain network costs and reduced profitability made more complex by the dynamicity of the company’s global ...

    Brochure

    SMART Industry Solution for Oracle Transportation Management (OTM)

    Consumer empowered economy is driving the FMCG, CPG and Retail Industries to comply more accurately with the ever ...

    Brochure

    SMART Solution for Oracle Transportation Management: On-Demand...

    Managing Oracle Transport Management (OTM) applications to fulfill changing process needs is critical in achieving ...

    Infographic

    Supply Chain Network Design and Optimization

    Supply Chain Network Design and Optimization is a process to determine the unique network configuration for the supply ...

    Case study

    Robust SAP Solution with Customized Modules Enables Better...

    The client wanted to simplify internal business processes and reduce complexity by standardizing and automating ...

    Case study

    Integrated SAP S/4HANA Implementation Leads to Enhanced Scalability...

    The client wanted to be more agile in responding to increasing client demands by optimizing internal processes. There ...

    Brochure

    Core Banking Surround Services

    Banks today are reinventing their business and operating models to address changing market dynamics. To win in the ...

    Whitepaper

    Establishing an Adaptive Supply Chain

    Superior supply chain performance drivers value creation by aligning supply chain objectives with strategic ...

    Whitepaper

    Distributor Performance Excellence in CPG Industry

    For the success of any CPG company in the emerging markets, multi-tied distribution plays a vital role in ensuring ...

    Case study

    Effective Implementation of ITIL Processes Enables Server...

    ITC Infotech helped the client improve overall performance efficiency and availability of their infrastructure - ...

    Case study

    Improving Distribution Process & Cost Efficiency through...

    The client and its Wholesale Distributors (WD's) lacked the support infrastructure needed to monitor the movement of ...

    Case study

    Solution Design & Delivery of a Secondary Sales Data Management...

    Lack of insight into secondary sales performance, and challenges in capturing, reporting and leveraging downstream ...

    Whitepaper

    Top Five Trends for Consumer Goods & Retail Industry in 2015

    Glocalisation – phenomenon of the modernized world – has a profound effect in the CPG & Retail industry and has ...

    Whitepaper

    The Role of a Loyalty Program in Creating Contextual Customer...

    While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ...

    Whitepaper

    CPG-Retail Collaboration in Emerging Markets

    Collaboration - a systematic and conscious effort between two parties in creating a positive synergy by working towards ...

    Whitepaper

    Choosing the Best Warehouse Management System

    Growing customer demands and changing market conditions call for all business processes to be streamlined for ...

    Case study

    Faster response to changing business needs through end-to-end...

    Lack of consistent metrics, & reporting rules across plants led to inaccurate performance measurement.

    Case study

    Streamlined SLA Based Offshore Support System Helped Reduce TCO...

    A legacy portal based system supporting 56 applications, developed and maintained by internal IT team, faced roadblocks ...

    Case study

    Sourcing and Dispatch Optimization for a leading Agri Trading Company

    The client needed sourcing and dispatch optimizer due to the growing complexity of the market.

    Case study

    Optimized New Product Introduction Process Enables Significant Cost...

    With roughly 60% of products sold at the retail stores being designed in-house, and their manufacturing outsourced to ...

    Case study

    Robust CRM Solution Reduced TCO & Improved Performance Efficiency

    The client, a Fortune 500 company, wanted to develop and implement a CRM solution based on Siebel to enable integrated ...

    Case study

    SAP Supply Chain Performance Management implementation for enhanced...

    Lack of integration between the supply chain and organization goals, and a lack of a systematic approach for root cause ...

    Case study

    Reduction of Cost & Complexity in Supply Chain by Optimization...

    To analyze change in the product flow in network post closure of its distribution centers.

    Case study

    Network Optimization leads to increase in inventory turn and cost...

    The client had a highly seasonal nature of business and a diverse product portfolio. This resulted in multiple ...

    Case study

    Location Management System Improved Warehouse Readiness for WMS...

    The client had no proper system to track and trace inventory within the warehouse and faced challenges in executing ...

    Case study

    Network Optimization prepares leading FMCG player for future growth

    The client needed a flexible and adaptive supply chain network for futuristic growth.

    Case study

    Accelerated Improvements in Inventory Management and Supply Chain...

    Misalignment between business and technology affecting the supply chain and distribution network.

    Case study

    World’s Leading Brewery Uses Innovative Algorithms to Provide...

    Given the glut of SKUs, sales persons were unsure of what SKUs to pitch to stores while stores were hesitant to order ...

    Case study

    Network Optimization Model for a Flexible Supply Chain

    The client needed a flexible and adaptive supply chain network.

    Case study

    Improve Coupon Effectiveness enabled by Flexible Simulation Tools to...

    ITC Infotech’s user-friendly simulator tool designs coupon promotions for generating targeted sales lift while ...

    Case study

    Enabling an Integrated & Effective CRM-SFA System to Ensure...

    The client was using multiple disparate applications to manage and monitor its sales force and customer relationship ...

    Case study

    Driving supply chain effectiveness

    Targets and benchmarks were not clearly defined. Supply chain not aligned with the enterprise performance management ...

    Case study

    Creation of centralized Material, Customer & Vendor master data...

    Disparate management data across the global enterprise, with multiple entries for the same item.

    Case study

    Faster response to changing business needs through end-to-end...

    Standardize reporting across all geographies and line-of-businesses by implementing a single source of data for all ...

    Case study

    Garnering Customer Traction Through Enhanced Online Presence

    The client had an existing website built on legacy technology platform and was facing difficulties in overall content ...

    Videos

    Delivering competitive advantage through Customer Experience
    View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods.

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    Trade Promotions Optimization

    #Digitaligence

    $65 bn

    Spending on consumer packaged goods in the next decade by millennials - making them the most important cohorts for the industry

    9-18%

    Acceleration in growth rate when consumer categories reach their Digital tipping point

    1 bn +

    New consumers by 2020, spending between $10 and $100 per day

    Put #Digitaligence to work for you. Get in touch with us now!

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    Contact Us | Corporate Identity Number: U65991WB1996PLC077341

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