When data creates the next frontier in banking,

it’s #Digitaligence at work!

The explosive growth of digital data has opened up new avenues for growth – actionable insights from varied information sources can be analyzed using sophisticated algorithms & analytics to create a clear, sustained competitive advantage. The key lies in processing data better, faster and cheaper.

Banks today have amassed a wealth of data from which they can create personalized services and construct contextualized experiences for their customers. However, combining internal information sources with external data flows remains a challenge for most banks.

BIG DATA – VALUE CREATION PIPELINE

BUSINESS CHALLENGES

Data and specialized Data Sciences can enable hyper-targeted marketing, optimized transaction processing and personalized wealth management advice – improving every aspect of banking. However, to fully unleash the power of Big Data across the enterprise, banks will first need to overcome internal challenges of disparate legacy systems.

  • Inability to leverage volumes of data, quickly and with more certainty
  • Absence of consistent master data, enterprise information and systems
  • Need for greater precision in the prediction process
  • Lack of enterprise view
  • Low data quality
  • Usage of disparate technologies for implementing identical processes in different departments
  • Lack of centralized metadata management
  • Data security issues
  • Lack of governance and ownership of data assets
  • Privacy, legal and regulatory compliance

SOLUTION OVERVIEW

Accelerate your bank’s growth with our big data offering – designed to collate, process and deliver insights and measurable benefits that add to bottom line.

  • Advanced analytics, data mining, big data analytics, social analytics and predictive modelling
  • Canned reports, OLAP cubes, dashboards, scorecard and metrics, and mobile analytics

Our Big Data services for banks undergo a comprehensive series of data journeys:

  • Infrastructure set-up: Infrastructure choice, sizing, set-up and administration
  • Platform and technology set-up: Cloudera, Hortonworks, Microsoft, Google, Pivotal, IBM and SAP
  • Data integration: Data ingestion, storage, quality check, standardization, changing data capture, real-time data, complex event processing and data virtualization
  • Domain and analytics: Batch analysis (behavior and predictive), interactive analytics, stream analytics and machine learning
  • Visualization: Data discovery, self-service BI, BI reports and dashboard followed by health check scorecards

RESULTS

  • Integrated view of customer – provides banks with powerful insights of their customers by combining internal transactional data with external social, web and location data
  • Customer Value Management – a closed loop analytical process to understand customer segments with a focus on enhancing customer knowledge – driving value creation opportunities
  • Social media analytics solution – integrated into an existing BI tool or used on a subscription model
  • Multichannel usage analytics dashboards – insights on channel usage trends and channel usage mix
  • Multiple big data use cases drive business value – including customer journey analytics, digital acquisition, transaction data mining and contact optimization

RESOURCES

Whitepaper

SAP S/4HANA FSCM Credit Management vs SAP ECC Credit Management

Here's a comparative analysis of solution sets, benefits, and functionalities of SAP S/4HANA FSCM credit management ...

Case study

Extended Enterprise Helps Leading Nordic Bank Achieve High...

To maintain a dominant position in the region and grow substantially through mergers and acquisitions, the customer ...

Case study

Reduced Operational Cost & Service Excellence for a Leading...

The client needed to integrate disparate systems and optimize support services across a diverse application portfolio.

Brochure

Leveraging Data for Differentiation

Financial institutions are increasingly looking at enhancing customer experience by effectively managing data, from ...

Brochure

Customer Acquisition – Hunting in the Digital Marketplace

Today's digital customer researches financial services on demand - transforming the financial services purchase funnel, ...

Brochure

Customer Experience Management: From Strategy to Execution

In order to optimize customer experience, financial institutions must understand the needs and behaviors of customers. ...

Brochure

Core Banking Surround Services

Banks today are reinventing their business and operating models to address changing market dynamics. To win in the ...

Whitepaper

The Role of a Loyalty Program in Creating Contextual Customer...

While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ...

Whitepaper

BCBS 239 – Risk Data Aggregation & Reporting Response

The BCBS 239 standard introduces a global risk-data aggregation and risk-data reporting framework. Basel Committee on ...

Whitepaper

Liquidity Management Under Basel III & Key Challenges Faced in...

The financial meltdown of 2008-2009 forced the Basel Committee on Banking Supervision to review the then existing ...

Whitepaper

Collateral Management Road to Optimization

Collateral Management is now more at the centre-stage than ever before. The 2008 financial crisis and the role ...

Whitepaper

Behavioural Analysis in Asset & Liability Management

Asset Liability Management is a dynamic process of planning, organizing and controlling of assets & liabilities- their ...

Case study

Testing Services Provided Through Dedicated TCoE Leads to Improved...

Being an online based banking organization, IT forms the key backbone supporting the client’s business deliverables. ...

Videos

Transformational Digital Banking Solutions
Today’s digital consumers are redefining how banks engage with and service their clients. With ITC Infotech’s converged data & digital solutions, Banks can surge ahead of competition by...

Integrated solutions for the Health Insurance industry

Contextualize Customer Experience across channels

Process Mapping – A force multiplier for requirements...

Customer Experience for the Health Insurance Industry

#Digitaligence

$20 bn

Projected annual savings in settlement, regulatory and cross-border payment costs - through Technology interventions

66%

Customers globally are using FinTech products or services

87%

Banks say that their core systems cannot support FinTech

Put #Digitaligence to work for you. Get in touch with us now!

View all our office locations here

Join the conversation

  • facebook-icon
  • twitter-icon
  • linkedin-icon
  • gplus-icon
  • youtube-icon

© 2017, ITC Infotech India Ltd. All rights reserved. Disclaimer | Privacy Policy | Compliance

Contact Us | Corporate Identity Number: U65991WB1996PLC077341

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37