Extended Enterprise Model
ITC Infotech’s Extended Enterprise Model translates Offshore Development Centers
(ODCs) into virtual extensions of our customers. The mandate of our model is to create a shared strategic vision and invest jointly in the partnership value. As an extension of this perception, our contribution in the partnerships progresses beyond the conventional customer-vendor engagements. Our extended enterprise engagement approach and partnership-based ethos are the key differentiators of our ODC Model.
The basic value elements underlying the foundation of all our partnerships are:
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Share risks
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Invest proactively in infrastructure, manpower, skills
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Offer complete relationship structure flexibility
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Invest effort in domain understanding and business alignment
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Provide continuous senior management sponsorship
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Assign dedicated teams that imbibe client vision, culture, goals
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Strategy for ODC Services
Strengthened by the pool of trained resources, time-tested processes, and well-designed infrastructure, we offer a powerful value proposition. With state-of-the-art communication facilities and robust infrastructure, our ODCs provide 24x7 services that replicate our customer’s development environment.
ODC relationships contribute to more than 70% of ITC Infotech’s annual revenues. The fact reflects our strategic focus, organizational commitment and ODC service quality.
ODC customer base
Our long-term ODC relationships with several Fortune 500 companies are rapidly growing and delivering high returns to the customers. The experience has helped us master the science and art of creating an ODC from scratch.
The details of some of these ODCs are given below:
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Customer |
Current Strength |
Operational since |
Setup Time(in days) |
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Largest Bank in Denmark
Fortune 300 company |
230+ |
October 2006 |
90 |
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Largest Bank in Denmark – Fortune 300 company |
230+ |
October 2006 |
90 |
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Fortune 10 FMCG Company |
175+ |
January 2003 |
120 |
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US-based Global 2000 PLM S/W Product company |
150+ |
November 2003 |
120 |
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US-based Fortune 500 Logistics Company |
100+ |
May 2004 |
Using existing facility
(Setup was not required) |
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Large UK Bank
Part of Fortune 100 Banking Group |
100+ |
September 2001 |
90 |
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Leading Airline Company in Europe |
30+ |
November 2006 |
120 |
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Security management at ODCs
ITC Infotech is a BS 7799 and ISO 27001 certified organization with well-defined IT security policies. We are extremely conversant with the international standards of data and IP Security. We offer our customers the facility to graft their own security policies and infrastructure requirements, including periodic third party audits. |