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In the current competitive scenario in the banking and insurance industry, customer satisfaction holds the key to long-term and profitable relationships. Enhancing customer experience by delivering personalized communication has now emerged as one of the important components of customer relationship management strategy for banks and insurance companies.
Industry experts believe that banks and insurance companies need to invest increasingly in Document Output Management (DOM) to meet customer expectations and on-demand output management requirements.
DOM services powered by ISIS Papyrus
ITC Infotech has selected ISIS Papyrus suite of products to build capabilities around and provide industry best DOM services.
ISIS Papyrus Group
The ISIS Papyrus Group is a global leader in DOM and produces the largest percentage of financial, insurance and telecom documents in the European Union. With more than 2000 customers worldwide and 54% market share in Europe, the Group specializes in integrated corporate solutions for the development, production, and management of strategic business documents. Many top financial institutions in US use ISIS Papyrus products to manage the issuing and renewal of more than 50% of the US credit cards.
ITC Infotech’s Papyrus Centre of Excellence
ITC Infotech has incubated a Papyrus Centre of Excellence (COE) to provide the latest and best of breed DOM services. The COE uses the best training facilities and brings trainers from ISIS Papyrus. Certified resources form the core project delivery teams handle integrated document management solutions.
We are the only India-based certified ISIS Papyrus Developer organization with the largest number of ISIS Papyrus certified developers in the world. We are also the only certified ISIS Papyrus developer organization outside Europe.
ITC Infotech’s Papyrus developers have complementary skills in the areas of XML, JAVA, Struts, and JSP, mainframe, VB and application servers for both Papyrus design as well as data interface design.
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