As an extended enterprise partner, ITC Infotech has strong knowledge of the development, business and service framework of the client. ITC Infotech leveraged this knowledge to do the migration and reengineering of the GLS in onsite-offshore model.

ITC Infotech did the study and requirements collection at onsite for two months with users and project managers of the client. During this period, the onsite team completed the pre-development tasks like analysis, specification, estimation and planning, and creation of high and low level design. After the design sign-off, the offshore team completed the development, testing for the system. The offshore team was also involved in providing implementation support.

ITC Infotech team learnt various in-house tools developed by the client for this project. The team was trained to also understand the development methodology and technology used by the client. These in-house tools are developed in Mainframe, Microsoft and Java for development and other purposes.

ITC Infotech successfully completed the project as per the project plan in a period of 11 months. Through an onsite-offshore model, the project delivered significant cost savings to the client. The flexible and configurable design of the system not only meets the current requirements but can also cater to the future requirements easily. The new system offers reporting facilities, multi-currency and multi-language support to help the client improve its daily working processes. ITC Infotech is currently providing continuous support for the system to the users through the dedicated offshore development center (ODC) for the client based in Bangalore (India).