Order Management Application

ITC Infotech’s Order Management Application helps in improving customer satisfaction by integrated financial management and distribution modules to provide single point data entry and help improve customer service. It automates workflow procedures resulting in high staff productivity and low transaction costs. The system constantly monitors customer credit and automatically contacts the credit manager when an order violates policy.

• Help eliminate unnecessary steps in the order process, set up required steps, and automate routine steps. Procedures are determined by order type to accommodate many pre-defined and configurable order types
• Improved productivity by minimized manual efforts required to process business documents
• Faster cycle times made possible by electronic communication links
• Lower inventory levels made possible by reduced lead times
• Minimize administrative efforts required to correct human errors that are common in manual systems
• Negotiate prices with immediate access to cost and pricing information
• Revenue management
• Organizational efficiency in terms of inventory turns or days of inventory in stock
• Consignment Tracking at every node of the logistics chain

The application is accelerated by ITC Infotech’s rich domain knowledge and processes derived from its deep experience in working with some of the oldest and largest airlines across the globe. Apart from being one of the very few IT Service providers to offer Order Management applications, ITC Infotech brings to the table practitioner’s experience through its core team who have worked with large global airlines that have pioneered implementation of the Order Management Applications.