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Interline E-Ticketing (IET) has its share of challenges: compliance with third party check-in systems, code share flights, refundable and conditionally refundable tickets, post flight reconciliation, reporting, revenue accounting, government agency requirements etc. Any IET system needs to interact with the rest of the application universe within each of the participating airlines, a large part of which are business critical systems. Any transaction made on the IET application typically creates an impact on all or most of these interfacing systems. If any such impact is not captured, it will result in inaccurate and inconsistent financial and administrative data reconciliation, which can severely hinder an airline’s operations.
Testing of an IET system has a business-critical importance. Such a testing project needs to ensure thorough and technically competent test execution of the IET application itself, and it is absolutely critical that it covers end-to-end transaction footprints, including testing of impact in associated systems that interface with the IET system.
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