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Home >> Industries >> Travel >> Industry Solutions 
Airline Business Intelligence  
Business Need
The various transactional information that airline industries stores, must be analyzed and organized in a way to obtain valuable results out of them.
  • Airline performance
  • Market performance & trends
  • Pricing performance & trends
  • Flight performance & trends
  • Competitor analysis
  • Fraud prevention
  • Analysis on Loyalty programme & performance
  • Analysis on corporate programme & performance
  • Through put analysis
  • Analysis on all bodies working with the airline including travel agents, ground handling agents, passenger segment etc.
Our Solution

ITC Infotech’s BI systems are capable of generating strategic, operational and regulatory reports which will help airlines to understand the best possible action for any given situation and time. Airlines may highlight areas where corrective or pro-active actions need to be applied. We provide business intelligence reports with highest quality and could be presented in various forms like graphical displays, dashboards etc.

Business Benefits
  • Increased revenues
    • Generate faster and accurate reporting to understand the market and customer behaviour to the most accurate values
    • Enable implement clear tracking mechanism and seal loop holes and gaps
    • Enable improve operational efficiency at all levels of the organization
  • Enhanced efficiency
    • Improved forecast accuracy
    • Improved visibility
    • Arrive at campaigns programmes best suited for given time and market segment
    • Clear statistics, revenues, over all benefits and also weakness of campaigns
  • Customer retention
    • Make appropriate and the best possible offer to each customer/ corporate customer
    • Allow effective and flexible decision making capabilities to the end users to quickly act on customers/corporate customers, based on customers history with the airline; This decision making ability usually adopted during disruptions prove to be most beneficial
  • Cost reductions
    • Better utilization of GDS facilities
    • Better utilization of resources, staffs and other equipments
    • Better risk management
    • Clear insight into complex issues leading to cost and time effective decisions
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