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Enterprise test factory for a global logistics major  
Customer

Our customer is one of the global market leaders in international express, overland transport and airfreight.

Our customer offers a full range of customized solutions from express document shipping to supply chain management. Our customers’ success is owing to their innovative ideas of sending out documentation in advance of cargo arriving, thereby speeding up the process of importing goods.

Recently our customer group underwent a consolidation process. Our customer operates in over 220 countries and territories and has over a million customers.

Business Need

The enterprise test factory was set up to provide a one-stop cost effective centre for all testing needs of the customer. The customer has around 50 mainframe based applications in the areas of CRM, billing and pricing.

ITC Infotech, having four plus years of successful partnership with the customer, was chosen to work as an independent validation partner to provide testing for monthly releases and new product releases.

How We Helped
ITC Infotech was involved in:
  • Functional testing, integration testing, regression testing and performance testing
  • Defining standard data requirements for regression and performance testing
  • Recommending a suitable testing tool for mainframe billing applications
  • Generating a suitable reporting mechanism, which could capture and disseminate relevant testing data within the customer organization
  • Providing an easy-to-use service catalogue to enable the customer to pick-and-choose various combinations of the partner’s service offerings
Business Benefits
An integrated approach to testing through the enterprise test factory extended the following benefits to the customer:
  • Effective resource utilization
  • Application knowledge retention
  • Faster time to delivery
  • Reduced cost
  • Increased operational efficiency
  • Ability to initiate parallel work streams
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