 Infrastructure
Management Services
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ITC Infotech’s Infrastructure Management services help operations run smoothly,
predictably and with reduced costs. Services include infrastructure planning,
auditing, data center services, front-end services such as desktop
rationalization, active directory design, mail and messaging services, remote
management and monitoring services, help-desk services, etc. ITC Infotech has
also designed, successfully deployed and is currently managing RFID based
programs from the supply chain to store level within the ITC retail businesses,
which brings full lifecycle expertise in this area, from the infrastructure
layer upwards. To know more about Infrastructure Services of ITC Infotech,
Click here.
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| Application
Development, Integration and Maintenance
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ITC Infotech develops and maintains applications that cater specifically to
Retail business needs and help reduce IT costs, while improving planning and
execution. ITC Infotech has been ranked amongst the world’s top 10 custom
application service providers for three years in a row by Global Services &
neoIT. ITC Infotech’s expertise include extensive middleware expertise that can
serve a retailers’ ongoing needs for integration and help chart a path for
retailers to incrementally move towards enterprise SOA. To know more about
Custom Application Services of ITC Infotech,
Click here.
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| Composite
Application Management
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ITC Infotech has a deep understanding of product development and ongoing
maintenance of composite products where bespoke ‘Satellite Applications’ are
built and integrated on top of a core packaged application (like Siebel/SAP) to
deliver specific custom functionalities for a retailer.
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| Business
Intelligence and Data Warehousing
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The BI/DW practice delivers exceptional value for a wide range of Retail
enterprise performance management initiatives, be it at the database, ETL,
analytics or reporting layer, and across a wide range of technologies and
tools.
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| Corporate
Sustainability Reporting
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ITC Ltd, is one of the world’s leading conglomerates in sustainability
reporting space, being one of the world’s very few A+ rated enterprises who
voluntarily follow a GRI-guideline based Triple Bottomline Reporting strategy,
reporting the business along Economic, Environmental and Social dimensions. The
Corporate Sustainability Reporting practice can partner progressive Retailers
in their own CSR journeys and bring ITC Infotech’s considerable capabilities in
this space to combine with IT services capabilities, and provide end-to-end
Corporate Social Responsibility (CSR) solutions.
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| Core
Retail Solution Frameworks
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ITC Infotech brings hands-on operational knowledge of retail environments to
provide global retailers with an actionable framework for implementing
solutions in areas including:
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Multi-channel Integration
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Customer-centric Retailing and Loyalty
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RFID
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Supply Chain
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Remote Infrastructure Management & Monitoring
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Right-sourcing
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