ITC Infotech's Retail practice domain landscape includes the following:
Infrastructure Management Services
|
ITC Infotech’s Infrastructure Management services help operations run smoothly,
predictably and with reduced costs. Services include infrastructure planning, auditing,
data center services, front-end services such as desktop rationalization, active
directory design, mail and messaging services, remote management and monitoring
services, help-desk services, etc. ITC Infotech has also designed, successfully
deployed and is currently managing RFID based programs from the supply chain to
store level within the ITC retail businesses, which brings full lifecycle expertise
in this area, from the infrastructure layer upwards.
For more details on Infrastructure
Services of ITC Infotech,
Click here
|
|
|
|
Application Development, Integration and
Maintenance
|
|
ITC Infotech develops and maintains applications that cater specifically to Retail
business needs and help reduce IT costs, while improving planning and execution.
ITC Infotech has been ranked amongst the world’s top 10 custom application service
providers for three years in a row by Global Services & neoIT. ITC Infotech’s
expertise include extensive middleware expertise that can serve a retailers’ ongoing
needs for integration and help chart a path for retailers to incrementally move
towards enterprise SOA.
For more details on Custom Application Services of ITC Infotech,
Click here
|
|
|
|
Composite Application Management
|
|
ITC Infotech has a deep understanding of product development and ongoing maintenance
of composite products where bespoke ‘Satellite Applications’ are built and integrated
on top of a core packaged application (like Siebel/SAP) to deliver specific custom
functionalities for a retailer.
|
|
|
|
Business Intelligence and Data Warehousing
|
The BI/DW practice delivers exceptional value for a wide range of Retail enterprise
performance management initiatives, be it at the database, ETL, analytics or reporting
layer, and across a wide range of technologies and tools.
|
|
|
|
Corporate Sustainability Reporting
|
|
ITC Ltd, is one of the world’s leading conglomerates in sustainability reporting
space, being one of the world’s very few A+ rated enterprises who voluntarily follow
a GRI-guideline based Triple Bottomline Reporting strategy, reporting the business
along Economic, Environmental and Social dimensions. The Corporate Sustainability
Reporting practice can partner progressive Retailers in their own CSR journeys and
bring ITC Infotech’s considerable capabilities in this space to combine with IT
services capabilities, and provide end-to-end Corporate Social Responsibility (CSR)
solutions.
|
|
|
|
Core Retail Solution Frameworks
|
ITC Infotech brings hands-on operational knowledge of retail environments to provide
global retailers with an actionable framework for implementing solutions in areas
including:
- Multi-channel Integration
- Customer-centric Retailing and Loyalty
- RFID
- Supply Chain
- Remote Infrastructure Management & Monitoring
- Right-sourcing
|