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Vehicle tracking system

  

Business Need

The intensifying pressure on business bottom-lines, coupled with the changing beliefs and attitudes of the new generation customers, have forced the retailers to take a second look at Logistics management. Logistics footprint for many retailers also has extended beyond the supply chain: in order to deliver consistent customer experiences with respect to home deliveries, many retailers have – or are considering – taking direct control of the demand side Logistics chain. Consequently, there are certain areas that have become critical towards managing efficient Logistics in order to meet the ever-increasing customer expectations.

Firstly, real time logistics management: there is today an increasing need for accurate and timely management of information in order to maintain on-time deliveries, reduce inventory levels, control in-transit shrinkage and ensure that the right product is in the right place at the right time. This is relevant often not just for Forward, but also for Reverse Logistics.
Secondly, e-commerce: there has been a dramatic increase in the use of internet for retail business transactions. The customer places an order over the internet and wants the products delivered at his doorstep. Any variability or inconsistency in being able to deliver on time can not only irreparably damage the retailer brand equity, but also often can result in cancellations. Even beyond these negative consequences, for delayed deliveries, the cost of return trips due to unavailability of the customer at the time of delivery can also be very high.

In order to succeed in today's global marketplace, companies must be aware of these trends and develop a logistics management strategy that capitalizes on the best-of-breed technology solutions. Only then, can they meet customer’s demands and be well prepared for the future.

Our Solution

Vehicle tracking system by ITC Infotech combines three powerful technologies, GPS, GPRS and RFID in order to provide end-to-end tracking of all the assets. The assets can be easily tagged using RFID tags and tracked through GPS equipped Mobile Vans. The movements of these vehicles can be tracked on a Google Map, based on the Latitudes and Longitudes sent in real-time by the GPS/GPRS devices. The customer can, at any time, login through internet, using her order number and view the status of vehicle during transit on the Google map with its expected time of delivery – integration with mobile network to deliver alerts with respect to ETA can also be achieved. Once the delivery is made, a digital signature can be obtained using a handheld device and updated on the server. In addition, the retailer at any given time will know the position of the vehicle, its speed, number of halts, and the status of deliveries similar to mobile vehicle tracking system. It will also be possible to report any attempt to tamper with the GPS/GPRS device, by sending an instant alert to the control room.

Business Benefits

Increased fleet productivity due enhanced visibility in the supply process
Details like speed of the vehicle, no. of stops, route taken etc. aid in better employee management and more focused shrinkage management
Hands-on information on position and status of deliveries assist in better fleet management
Waste elimination
Reduced return trips as customer can schedule with the help of exact time of delivery made available to him
The additional facility made available to the customer increases his confidence with the retailer and therefore opens doors to further business
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