We offer Guided Selling as a comprehensive retail software solution built on NewsPage EXPRESS™, an enterprise class mobility framework. This handheld-based solution is built specifically to surmount the challenges involved in enhancing customer experience inside the store. The handheld device can access multi-dimensional product related information like: feature and functionality information, store-wise inventory availability, customer reviews, linked promotional schemes, product sourcing/traceability details, etc. With its’ user-friendly interface, the handheld can be used easily by the store staff or even directly by the customer.
The technology framework underlying the solution is robust, scalable, and independent of the devices and the operating systems that it runs on. The solution can easily interface with a variety of home-grown and off-the-shelf applications, including back office enterprise CRM and ERP systems, and has local language conversion facilities. The communication of data from the device to the office is supported across all available network protocols from LAN, WAN to GPRS.
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