Customer Experience
Supply Chain
Data Management
Product Life Cycle Management
Infrastructure Services
Testing Services
Style Performance Analytics
New Store Roll Out
Customer Value Management
Supply Chain Network Optimization
Partner Collaboration
Atibodh - Mobility Solution – Next Generation Customer Experiences
Vehicle Tracking System
PLUM (Siebel Loyalty CRM Solution for Retail)
Material Aggregation
Factory Compliance
Supply Chain Performance excellence
Business-IT Alignment for a fashion Retailer
Improved Marketing ROI by Analytics driven Campaigns for Health & Wellness Retailer
Optimized New Product Introduction process for cost saving & Productivity improvement for Consumer Retailer
Mastering Master Data Management
Choosing The Best Warehouse Management System
How to Reduce Costs through Supply Chain Network Optimization
Value creation through Supply Chain Network Optimization to address dynamic Supply Chain
Supply Chain Performance management solution
Next-Gen Customer Experience for Retailers
The role of a Loyalty program in creating contextual customer experience
Focus on measurable loyalty effect - An imperative for multi concept retail loyalty programs
CPG-Retail collaboration in emerging markets
Top five trends for CPG & retail industry 2015
Sustainability in Retail Industry
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Boasting a talent pool comprising experts and consultants with hands-on experience in redefining retail industry processes and priorities, ITC Infotech goes beyond servicing global retailers to ensure that our technology services and solutions are aligned with our customer’s business models and focused on meeting changing needs, expediting time to market and improving effectiveness of solutions delivered. Today, we have multiple active engagements across the globe, including a few dedicated multi-shore relationships with some of the largest retailers in the world.

We are committed to driving process, data and technology linked outcomes, structuring strategic engagements based on each of our customers’ business context, needs, ambitions and timelines. This fosters a true partnership, wherein we invest effort, resources and capital together with them to ensure a win-win outcome. We focus on integrating next-gen technologies to create agile and responsive organisations, ensure compliance, optimize resources, increase cross-functional collaboration, eliminate redundancies, modernize IT infrastructure, enable product innovation, monetize information and scale operations.

To beat the fierce competition in the market, retailer today need deeper consumer engagement, cross channel strategy, rapid product innovation, cost efficiencies, value chain integration, information and performance visibility, retail technology innovation, and measure to ensure compliance and sustainability.

ITC Infotech has carried out retail customer experience solution implementations for several global retailers. We also offer retail accelerators for quick ROI, time-to-market, and cost reduction. Our competencies include:

  • Domain: Deep domain expertise across the entire retail value chain
  • Digital: Digital transformation for the Retail Enterprise including IOT offerings
  • Data: End-to-end Data offerings covering Retail & Consumer Insights from structured, unstructured, internal & 3rd party data
  • Differentiated Delivery: Flexible models – value and cost driven engagements

ITC Infotech Offerings:

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© 2016, ITC Infotech India Ltd. All rights reserved. Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India +91-80-2298 8331-38 | Contact Us | Corporate Identity Number: U65991WB1996PLC077341