Product Lifecycle Management services

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Windchill Implementations

Flex PLM Implementations

Windchill Upgrades and Migrations

Windchill Run Team Support

Integration to Third Party Applications

Quicker ROI & minimized risk of data redundancy through integrated PLM system

Complex Windchill migration for enhancing quality

Operational efficiency by multi-step migration to PDMLink

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Social Media Interconnect with PLM System

Windchill Upgrades and Migrations

Windchill Reference Designator Loader For Existing Product Structure

Windchill – Excel Office Document Data Integration

Run Team Support addresses production support for Windchill, a PTC PLM application. A scalable and structured multifunctional ITIL based support service, Run Team Support hand holds end users in their journey to adopt the application, provides necessary administrative support required to stabilize the application and helps rolling out of patches, updates and other support services to adapt the application to the growing needs of the organization.

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“We have had the pleasure of working with ITC Infotech for the past 6 years. Working together we have developed and managed the India Solution Center which has been a key enabler for us to achieve our vision of providing “Realized Value” to our customers.”
- Mark Dorsett Vice President Global Solution Centers PTC
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Services

We derive much of our expertise by effectively implementing and supporting varied PLM solutions for manufacturing. With our experience over the past 10 years in the PLM domain we have marked our foot prints across the globe working with partners and customers delivering our solutions.

Our key services and solutions in the PLM space are the following:

Windchill Implementations

ITC Infotech has a large amount of experience with Windchill Implementations. ITC Infotech’s PLM team has more than 100,000 man-hours of experience in Windchill Implementations. Some major areas are listed below.

Quick Start Implementations for Small and Medium Customers
Business Configuration to suit Customer need
Customization of all PLM Functionalities where there is a Business Need
Custom Reports – Web-based and Cognos-based
Middleware development for Integrating various Legacy systems to Windchill

Windchill Upgrades and Migrations

ITC Infotech’s PLM team has more than 40,000 man-hours of experience with all types of Windchill related Upgrades and Migrations. Some major types are listed below.

Pro/INTRALINK to PDMLink Migrations – Single and Multiple databases
Windchill Upgrades
Windchill Migrations
Legacy database to Windchill migrations

Windchill Run Team Support

RunTeam Support addresses production support for Windchill. It is a service package that brings together the expertise of an end user helpdesk and a proactive technical team to ensure business continuity through an experienced and dedicated multi-shore support team.

ITC Infotech has over a year’s experience in providing RunTeam Support Services to a global and large customer and is maintaining high end user satisfaction and helping improve efficiency.

RunTeam Support provides the following advantages.

A 24x7 support model which ensures that the application and thus, business runs exactly the way it should – uninterrupted and trouble free
With no need for additional support resources, it lowers the cost of application ownership
Faster ROI on Windchill implementation
Increased process performance and stability
Value added product enhancement support at no extra cost.

Flex PLM Implementations

ITC Infotech has a large amount of experience servicing RFA (Retail, Footwear and Apparel) customers with their PDMLink Flex PLM implementations. Simple to very complex requirements have been taken care of in these projects over the last 3 years in Onsite and Offshore models of project execution to satisfy our customers.

Some of the modules for Flex PLM that ITC Infotech has implemented successfully for large and complex customers are:

Custom Reports
Configurations and Customizations
Interfaces to Legacy systems for migrating over data into Flex PLM

Integration to Third Party Systems

ITC Infotech has substantial experience with developing third party integrations to Windchill. This entails integration to SAP, ORAPPS, other smaller ERPs and various external BOM Management systems. Integrations have been achieved using various protocols like SOAP, HTTP and FTP. TIBCO is a common middleware used for ERP integrations. ITC Infotech has been involved in the technical scoping, development and deployment of such projects for large customers.

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