With Microsoft set to end all support for decade-old Windows XP in 2014, enterprises need to start planning their migration and consider the complexities, challenges and pitfalls of migrating the whole organization and its data to Windows 7. In an insightful article the President – North American Operations, ITC Infotech, shared tips & best practices for planning, managing and automating the deployment, while ensuring business continuity and data security.

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With the infrastructure for e-governance projects almost in place, citizens are now seeing the benefits of projects like UID, Passport Seva and PDS. CEO of the India Business, ITC Infotech, tells InformationWeek about the scope of the opportunity and the projects his company is bidding for, and executing in some states.

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This article discusses how the entry of HADOOP into enterprise mainstream is changing the way petabytes and petabytes worth of information is stored and processed and how this changes the way Big Data is analyzed. President – North American Operations, ITC Infotech offers his thoughts the best way to leverage HADOOP for the purpose of processing data.

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Sramana Mitra Blog has published a 6-part series of interviews with President – North American Operations, ITC Infotech, where he discusses trends in outsourcing, outsourcing destinations and ITC Infotech’s expertise.

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This insightful article authored by President – North American Operations, ITC Infotech shares tips on maximizing returns from loyalty programs. The article discusses how rewards breakage could be a boon or a bane and why it’s important for successful loyalty programs to identify and understand the factors that trigger and cause high breakage rates.

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As the subscription economy expands to new and varied industries, businesses aim to retain customers through convenience, consistency, and relevance. The article discusses how subscription businesses today provide much more than convenience for customers and recurring revenue for providers. President – North American Operations, ITC Infotech offers his thoughts on how the subscription economy is driven by the subscribers themselves, as their expectation for access and ease of use increase.

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This article, authored by global head of loyalty solutions and innovation for ITC Infotech, discusses the six basics companies must master to use Customer Experience Management (CEM) to build customer satisfaction and loyalty. The idea is that organizations can use analytics to help determine how they can improve their approach to Customer Experience Management. A Customer Experience Management program helps to manage a customer's entire experience with a product or a company, and has a direct correlation with satisfaction and loyalty.

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Green apparel, lead-free toys, biodegradable packaging, conflict-free diamond jewelry and recycled paper products are just some of the demands that consumers are putting on the brands that they admire. This is a situation like never before; the pull from consumers for high-quality products produced under better social and environmental compliance standards is making brands re-think the ways in which they do their business.

Supply & Demand Chain Executive, a leading publication on the entire global supply chain, has featured an article by ITC Infotech Retail, Apparel & Footware subject-matter expert, on how companies can manage quality and compliance, while mitigating issues and risk which may arise in the future.

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This end of the year article discusses the New Year’s resolutions of various business and community leaders of Indian origin based in the US. President – North American Operations, ITC Infotech, offers his resolution for the year 2012.

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This 'how to'article authored by Senior Manager-Loyalty Practice, ITC Infotech, discusses how airports can be loyalty partners for frequent flyer programs (FFP). The idea is that instead of just using accrued miles for flights, passengers can also use them for services at airports such as parking or shopping. This would result in the brand value of airlines increasing since redeeming miles would not just be for airplane seats. In the end, it would be a beneficial situation for passengers, airlines and airports.

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This article by President – North American Operations, ITC Infotech, in CRN, a leading world-wide community of product resellers, shares tips on ways to overcome challenges that may arise after installing Windows 7. The key to a successful migration lies in anticipating what might go wrong and having a plan in place to remedy the situation. The important way to prevent these challenges is to be aware of the issues that may arise, communicate, set expectations and plan ahead to mitigate them.

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