Independent research firm, Forrester Research, Inc. has cited ITC Infotech in its report “Looking beyond global providers for SAP Services - Smaller Providers, Regional, and Industry Specialists offer strong options”, dated November 10, 2009. According to the report, “ITC Infotech has particular strength in CPG and manufacturing and a mix of support as well as project-based work.” This report sheds light on how numerous smaller providers — many with regional-, industry-, or technology-specific focus — offer strong choices for firms to consider for their SAP services portfolio.