Preferred partner of Oracle for Loyalty implementations
Trusted and strategic relationship with Oracle
Close working relationship with Oracle Industry, Product Strategy and product engineering teams enabling co-development initiatives
Our strategic alliance with Oracle ensures that customers can experience better risk mitigation and closer alignment with Oracle product management teams apart from enabling access to deep domain experience in terms of business processes, functional fitment of Siebel, other bolt-on systems, as well as capabilities for global implementation and support
To know more about our close relations with Oracle, click here
Dedicated Loyalty Center of Excellence
ITC Infotech has invested in a CoE for harnessing the huge repository of accumulated loyalty related specialized knowledge. The mandate is clear-Innovate, Renovate & Evangelize. Its specialists focus on creating innovative solutions like the recently released “Loyalty Technical Accelerator” that helps in substantial reduction in implementation time & Travelvault, an innovative customer engagement solution. In order to ensure perfect alignment between vision and execution our projects are also supervise by these experts. In order to constantly update knowledge, the centre also releases white/research papers on a regular basis.
Loyalty Accelerator is a REUSABLE PACKAGE of Real-Time Inbound Webservice interfaces for Airline Loyalty Member Services developed using Siebel Loyalty 8.1.1 on Oracle 11g. Each interface adds value to Business functionality that is not available in Siebel ‘Out-Of-The-Box’ Vanilla application. This kit can be used across other industry verticals including, Retail, Hospitality, Telecom etc. with minimal customizations.
Loyalty Accelerator Benefits:
Flexi-design: Best Practices- pre-configured templates for Airlines’ business processes
Ready to Deploy
Reduced time in new development, testing, Maintenance, costs and hence increased Customer Satisfaction
Accelerated Implementation of Gen-next Loyalty solution
A viable and proven migration option from the current legacy system
Reduced Go-To-Market time
Proven Credentials
Real-time analytics – dashboards – enables a proactive approach to decision making