Oracle Open World
Nov 11 – 15, 2007
San Francisco Mascone Center

ITC Infotech’s subject matter experts showcased capabilities in Customer Relationship Management (CRM).
ITC Infotech’s CRM Practice has expertise in operational and analytical CRM in the areas of FMCG, Travel & Hospitality, Contact Centers, Finance, Sales and Marketing.

Some of the key strengths of the practice include

• Trade marketing
• Field order management
• Telemarketing
• Retail classification
• Loyalty management
• Analytics

The practice has chartered a y-o-y growth rate of 100% and draws experience from over 40 Siebel implementations worldwide.

A Certified Partner with Oracle, it is powered by certified Siebel consultants and Technical Architects with in-depth knowledge on CRM data models and experienced Business Analysts with domain expertise.
The Oracle Open World conference will focus on strategies, best practices and solutions that can help customers capitalize on the power of their customer relationships to drive growth, improve their bottom line, and create long-term competitive advantages.
For more information on Oracle Open World log on to : http://www.oracle.com/openworld/index.html

ITC Infotech and Oracle

ITC Infotech is accredited as a Certified Partner for Oracle’s Siebel Customer Relationship Management and Oracle’s Siebel Analytics. With this enhanced partnership, we will now be able to leverage our expertise and competency in consumer packaged goods (CPG) and travel, hospitality and transportation (THT) domains to develop go-to-market strategies across the globe, enabling faster response to market requirements and customer needs.

ITC Infotech and Oracle have a successful on-going relationship and we have been collaborating for Siebel implementations and consulting services. Our CRM center has been involved in 40 Siebel implementations, with a combined experience of 450+ person years of Siebel implementation. The center has more than 150 members, consisting of Oracle Certified Siebel Consultants.