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ITC Infotech at Oracle Open World
ITC Infotech’s subject matter experts showcased capabilities in Loyalty
domain, across multiple industry verticals.
ITC Infotech is the world’s first System Integrator to implement Siebel Loyalty for:
- An airline
- A hospitality group
- A coalition loyalty program between two different Industry verticals (Hospitality
& Retail)
- Currently implementing Siebel Loyalty for an airline in Latin America
along with Oracle consulting
ITC Infotech’s Customer Relationship Management (CRM) Practice has expertise in
operational and analytical CRM in the areas of FMCG, Travel & Hospitality, Contact
Centers, Finance, Sales and Marketing.
Some of the key strengths of the practice include;
- Loyalty Management
- Trade Marketing and Distribution
- Field Order Management
- Telemarketing
- Retail Classification & Execution
- Enterprise Business Analytics
ITC Infotech’s CRM Practice has chartered a y-o-y growth rate of 100% and draws
experience from over 40 Siebel implementations worldwide.
A certified partner with Oracle, it is powered by certified Siebel consultants and
Technical Architects with in-depth knowledge on CRM data models and experienced
Business Analysts with domain expertise.
ITC Infotech and Oracle
ITC Infotech is accredited as a certified partner with specific focus on
Oracle’s Siebel Customer Relationship Management and Oracle’s Business Intelligence
solutions. With this enhanced partnership, we leverage our expertise
and competency in consumer packaged goods (CPG) and travel, hospitality and transportation
(THT) domains to develop go-to-market strategies across the globe, enabling faster
response to market requirements and customer needs.
ITC Infotech and Oracle have a successful on-going relationship and we have been
collaborating for Siebel implementations and consulting services. Our CRM center
has been involved in 40 Siebel implementations, with a combined experience of 450+
person years of Siebel implementation. The center has more than 150 members, consisting
of Oracle Certified Siebel Consultants.
About Oracle Open World
The world`s largest gathering of Oracle customers, partners, developers,
and technology enthusiasts. It offers opportunities for learning, collaborating,
and connecting with experts and peers.
Oracle has more than 20,000 partners around the world, and Oracle OpenWorld is the
one place customers can find hundreds of them in one location. This year there are
more than 450 partners exhibiting in 300,000 square feet of space.
The Oracle Open World conference will focus on strategies, best practices and solutions
that can help customers capitalize on the power of their customer relationships
to drive growth, improve their bottom line, and create long-term competitive advantages.
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