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Arbortext based technical publication solution  
Business Need

Product documentation is very essential information for every manufacturer through which knowledge is effectively transferred across the stakeholders. For example, while assembling or servicing the parts there are steps to be followed by the operator to guide the user that, he has assembled or serviced the product by taking necessary measures or precautions set as a standard either by the company or the government agencies. Irrespective of the product complexity, the product documentation plays vital role and also the entire documentation prepared for various reasons within the company to be effectively managed & published and also maintained to-date. All the documents to be accessed by globally and the document must have latest product information. Which means at any point of time the document is up-to-date with necessary product information. There are multiple stages in the document and publishing system which has to be collectively handled by single platform; to resolve all the issues in managing and publishing the documents. Those stages are AUTHOR (creating detailed information), ILLUSTRATE, MANAGE & DELIVER.

Successful companies today are those that have a product development solution in place that can effectively manage product complexity and variability. Most of the manufacturing companies look for the tool which would have following five critical capabilities:

  • To Create detailed digital product information
  • To Collaborate with distributed project teams, customers, suppliers, and partners
  • To Control content and automate processes
  • To Configure content to match products and services
  • To Communicate with people and other business applications

ITC Infotech as part of their Technical Publication Solution services offering provides Arbort text as a solution. It enables companies to collaboratively author, manage, publish and dynamically deliver personalized publications from a single-content source. It enables mechanical, electronic and software design content to be associated with images, textual and tabular data to create a rich, interactive set of documentation that automatically updates when product changes occur. It addresses all aspects of publishing product information, removing organizational barriers, increasing publication authoring, and updating productivity, thus reducing translation costs and automatically delivering personalized content in a variety of media formats.

Our Solution

We provide solution based service based on the customer requirements. Some of the example of documents created with our Technical publication service offerings are:

  • Assembly instruction sheet
  • Operation Manual
  • Service Manual
  • User Manual
  • Equipment Manuals
  • Parts Catalogue
  • Maintenance Manual
  • Operation Manual

We provides following range of technical publications services and solutions using Arbortext

  • Modeling
    • Develop and revise DTDs (Document Type Definition) and XML Schemas
    • Create XML DTD or Schema with sample content provided
    • Develop SGML DTDs with the text-based DTD editor
    • Translate SGML DTDs to XML DTDs
  • Optimizing Arbortext Editor
    • Configure Arbortext Editor to create a robust, controlled editing environment for authors
    • Modify toolbars to minimize selections or to provision buttons for custom applications
    • Embed scripts and use tag templates for capturing repetitive data
    • Set up multiple sets of “aliases” for the tag names, attribute names and attribute values in your DTD
  • Conversion
    • Automatic conversion of legacy data (Scanned copies, Microsoft Word, Interleaf/Quicksilver, FrameMaker, RTF, HTML, SGML and text) to SGML/XML using the in-house designed conversion aids to produce guaranteed fully tailored results. Arbortext remains the backbone.
  • FOSI Development
    • Create and maintain FOSI style sheets
  • Authoring
    • Study, analyze and generate content that effectively aids the technicians/ engineers’ real time (The Authoring team at ITC Infotech comprises of Subject Matter Experts (SMEs) with more than 15 years of experience in various domains)
  • Illustrations
    Our illustrators have the hands-on experience and technical background to comprehend difficult engineering data and to understand the components they illustrate. All vector graphics are delivered digitally for future use. Some of the challenging activities performed by the team include:
    • Create exploded views from 2D raster inputs directly in Isodraw/ TI
    • Create 3D isometric views from 2D part drawings directly in Isodraw/ TI
    • Create accurate illustrations from nothing more than some hardware
  • Consultancy
    • Detailed analysis of your current publishing systems
    • Study and explain the options available along with our recommendations
    • Demonstrate time and cost efficiency
    • Expert advice on implementing your chosen solution
  • Training
    • Dedicated training centre with experienced and dedicated resources to impart the required Technical Publication skills
Business Benefits
  • Lower costs
  • Shorten cycle time
  • Deliver high quality publication
  • Exact product configuration
  • Tailored to the individual reader
Value Addition
  • Ability to work with entire range of Arbortext products
  • Ability to work with entire range of technical publication tools- Tech illustrator, Adobe, MS-Office, Photoshop, QuarkXPress etc.
  • 3 level Quality Check
  • Have executed more than 50,000 hours of work in Technical Documentation
  • Domain expertise from diversified industry sectors
  • Ability to provide solutions on Technical Publication
Key Differentiators
  • Modeling (DTDs and Schemas)
  • Optimizing Arbortext Editor
  • ACL programming
  • Style sheet Development/ Customization
  • Creating Automated Workflows
  • Tech Pubs Consulting
  • Technical Publications Training
  • Data Standardization
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