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Procurement Process Redesign  
Customer

Our customer is a USD 71 billion international provider of food, agricultural and risk management products and services.

Business Need

The global multinational operating in bulk food industry wanted to standardize the procurement process across its European operation. The company in the past had tried several IT-based initiatives to streamline the process to bring down the cost of procurement, but there was a need for process change and effective change management to derive the benefits of such initiatives.

How We Helped
A team of senior consultants took the challenge of analyzing the complex web of process exceptions and redesigning the entire Purchase-to-pay process. The team used Six Sigma Process improvement methodology to achieve the desired benefits. Modeling of accounts payable and accounts receivable processes from high-level business processes through workflows
  • Modeling of various interactions and interplay among business processes and external environment
  • Business process portfolio – gaps and process standardization
  • Process analysis for outsourcing
Business Benefits
  • Reduction in the manpower requirement by 120, thereby achieving a saving of 35 million Euros
  • Indirect benefits from the process standardization and increased efficiency
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