ITC Infotech Expands Strategic Collaboration with PTC 
to Offer Augmented Reality Solutions Using Vuforia

To accelerate enterprise adoption of Augmented Reality (AR) Solutions with the Vuforia platform

ITC Infotech, a global-scale, full-service provider of technology solutions and a fully-owned subsidiary of ITC Ltd, has  strengthened its long-standing collaboration with PTC, a leading global software company, to offer   the industry’s most advanced and widely adopted  Augmented Reality solutions  using PTC’ world-class AR platform Vuforia. PTC helps companies design, manufacture, operate, and service things in a smart, connected world.

As PTC’s first Vuforia managed services provider and a member of PTC Vuforia’s Preferred Developer Program (PDP), ITC Infotech will drive adoption of PTC’s world-class Augmented Reality (AR) Vuforia® technology platform by delivering high-fidelity Vuforia solutions to unlock value across global enterprises.

Augmented Reality is emerging as one of the most sought after technologies among enterprises today. Michael E. Porter, Harvard University, and James E. Heppelmann, PTC’s CEO envisaged the growing significance of AR in an article in The Harvard Business Review, November-December 2017 edition entitled “AR will become the new interface between humans and machines.” According to authors of the article, “Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and training—and are seeing major gains in quality and productivity”.

AR bridges the digital and physical worlds to create value across an enterprise. The value AR applications deliver rises exponentially when coupled with IoT data and analytics, rendering truly transformative experiences and driving enterprises to completely re-imagine how they design, produce, sell, operate and service their products.

Barry F. Cohen, Ph.D., Chief Strategy Officer and Executive VP, PTC, adds, “The potential for AR technology is significant across all industries, with market growth rates in high double-digits. As our trusted partner for over 17 years, we are pleased to see ITC become our first Vuforia services partner and join the Vuforia Preferred Developer Program. We are confident that ITC will deliver AR solutions that enable customers to unlock value across their businesses, leveraging their industry expertise and proficiency in the PTC product suite.”

According to International Data Corporation’ (IDC) Worldwide Semiannual Augmented and Virtual Reality Spending Guideworldwide spending on augmented reality and virtual reality (AR/VR) is expected to reach $17.8 billion in 2018, with an estimated five year annually compounded growth rate (CAGR) of 98.8% during 2017-2021. PTC is well-positioned to lead this growth with its world-class Vuforia technology that enables enterprises to develop and adopt AR solutions to drive superior customer experiences and transform business performance.

Commenting on the collaboration, Sushma Rajagopalan, Managing Director & Chief Executive Officer, ITC Infotech, said, “AR will revolutionize the way we connect and interact with products and systems. We have the first mover advantage in bringing PTC’s world class AR Vuforia technology to market. As an extension of our on-going investments in developing AR solutions, ITC Infotech is delighted to partner with PTC in leading the way for faster adoption of Augmented Reality solutions in the industry. We are accelerating AR solutions development focus to create value at scale.”

As a PTC Preferred Development Partner for Vuforia, ITC Infotech will work closely with PTC’s global developer community to create AR solutions across such industries such as manufacturing, automotive, industrial, retail, consumer goods, healthcare and hospitality. ITC Infotech and PTC plan to develop joint go-to-market strategies to accelerate enterprise adoption of AR technologies leveraging PTC’s ThingWorx Co-Innovation labs and digital solutions Innoruption Labs.

PTC, Vuforia, ThingWorx, WindChill, Flex PLM and Creo are trademarks or registered trademarks of PTC Inc. or its subsidiaries in the United States and other countries.

ITC Infotech Strengthens Collaboration with PTC

Launches Digital Solutions Innoruption Center and ThingWorx Co-Innovation Lab

ITC Infotech will accelerate market expansion by building distinctive solution on PTC Product Platforms

ITC Infotech, a global-scale, full-service provider of technology solutions and a fully-owned subsidiary of ITC Ltd, today announced the launch of its Digital Solutions Innoruption Center and the ThingWorx® Co-Innovation Lab in collaboration with PTC, a global provider of technology platforms and solutions that transform how companies create, operate, and service products. Through this launch, ITC Infotech and PTC will strengthen their longstanding collaboration to deliver advanced digital solutions designed to unlock business value across various industry settings, accelerated by the rapid convergence of the physical and digital worlds.

The Digital Solutions Innoruption Center, supporting PTC products and markets, is an extension of ITC Infotech’s Innoruption Labs. This center will focus on building proof of concepts, developing solutions based on a portfolio of PTC products, and benchmarking other complementary and competing technologies. The ThingWorx Co-Innovation Lab will focus on building easy-to-implement solutions based on the ThingWorx platform, bringing value to customers, and supporting PTC and ITC Infotech go-to-market teams globally. This expansion of the collaboration is intended to help clients of both companies capitalize on the digital era by enabling clients to unravel and create larger business value with PTC products. The PTC product set, including ThingWorx, supports clients to quickly transform the way they engage with their customers and align their business operations. The center and the lab will be the foundation for ITC Infotech to help customers overcome challenges of integration of digital technologies across their enterprise value chain. Target industries include manufacturing, retail and consumer products, product development, and supply chain and service management.

“The launch of the solutions center and lab is a testament to ITC Infotech’s commitment to providing support, value, and service to customers in their digital transformation journey. We look forward to continuing our integrated and trusted collaboration with ITC Infotech to focus on accelerating the adoption of digital technologies and integration of those technologies with physical things using solutions based on the ThingWorx IoT platform,” said Jean-Pierre Tirault, Senior Vice President, Global Services, PTC.

Sushma Rajagopalan, MD and CEO of ITC Infotech stated, “We continue to expand our investments and footprint in digital technology and solutions. Continuing our alignment with PTC products and technology is an integral part of our growth strategy in the digital marketplace.” 

Commenting on the launch,  V. Sreenivasan, President, ITC Infotech said,” The launch of this Co-Innovation Lab in collaboration with PTC is a leap forward in our efforts to ensure the best-in-class solutions for our clients. We will strive to address our clients’ business challenges by capitalizing on the digital revolution through innovative products and solutions developed at these facilities. It has been an exciting 16-year long journey with PTC with unified focus in the market place helping clients thrive in this digital era.”

ITC Infotech’s Senior Vice President and Senior Global Client Partner-PTC, Srinivas Kanthadi, said, “ITC Infotech is uniquely positioned to deliver solutions across PTC focused market settings and help clients of both firms ride the “Digital Tsunami” that is engulfing industries and societies. Quoting experts from World Economic Forum, he said, “what used to be done in 20 days can be done in 20 minutes in the digital age, we are preparing to equip our customers with relevant solutions that will make them competitive.”       

Through these new facilities, ITC Infotech and PTC are focused on unlocking the enormous business potential presented by the convergence of physical and digital worlds in industry settings such as retail, factories, health care, homes, and smart cities. For instance, in the retail sector, ITC Infotech intends to design and deliver affordable solutions to clients to develop products faster, provide visibility to wide-spread supply chains, and empower customers with superior customer experience. ITC Infotech is expanding its investments to developing industry focused solutions with the addition of the Digital Solutions Innoruption Center and the ThingWorx Co-Innovation Lab.

ThingWorx is a registered trademark of PTC Inc. or its subsidiaries in the United States and other countries.

ITC Infotech and Chirp announce strategic partnership

Both companies to jointly develop business solutions which use ‘data over sound’ technology to interact between mobile phones, machines and other electronic devices

ITC Infotech, a global scale full service provider of technology solutions and a fully owned subsidiary of ITC Ltd, and Chirp, the global leader in ‘data over sound’ technology today announced a strategic partnership which will enable the companies to collaboratively develop solutions for clients across the globe.

“At ITC Infotech, we are committed to leveraging technology innovations for our clients. Chirp’s ‘data over sound’ solution lends itself efficiently to industries we work with. This partnership brings in unique synergies, giving us at ITC Infotech an opportunity to offer a significant technology- advantage to our clients. With Chirp, we are looking forward to accelerated development of client-specific, industry-specific solutions,” said Sushma Rajagopalan, MD & CEO, ITC Infotech.

Transferring data over sound takes advantage of speaker and microphone-equipped devices of any kind, by using these devices as audio encoders and decoders. Any device embedded with the ‘data over sound’ technology can ‘hear’ and ‘share’ the data. The key advantage of this technology is the ability to broadcast small amounts of digital data to multiple devices without the need for pairing the devices or knowing the device ID of receiving devices. The technology also works without the necessity of any other form of connectivity, such as Wi-Fi or Bluetooth, allowing ‘networking’ of multiple platforms and devices to be done offline in some cases.

Chirp has developed fully interoperable software development kits (SDKs) of their technology on a wide range of platforms (such as iOS, Android, JavaScript, Python and Linux, as well as numerous chipsets such as the full range of ARM Cortex MCUs) with which ITC Infotech will be building further solutions. These solutions will be specifically developed for clients in industries including Banking Financial Services & Insurance (BFSI), Consumer Packaged Goods, Manufacturing & Automotive, Retail, Airlines and Hospitality. Chirp’s technology has already been deployed globally on mass-scale, with hundreds of millions of devices currently connecting and transmitting data with this technology.

Commenting on the partnership, Moran Lerner, Chief Executive Officer, Chirp, said, “At Chirp, we believe sound and data should be used together to share things. With our partnership with ITC Infotech, we are now looking forward to bringing the Internet of Sound to clients globally at a more rapid scale. The time and resources that ITC Infotech will be investing to integrate Chirp into their suite of services, and those of their clients’ , means we now have the scale to deliver Chirp’s unique capabilities to the leading businesses across multiple sectors and ultimately those businesses’ global consumers. We’re excited to see the first of many imminent deployments of Chirp’s technology through ITC Infotech.”

As part of the partnership, ITC Infotech will be building a team of specialist engineers and technical consultants to enable global sales, service and implementation of Chirp technologies. Chirp will provide further support in joint training, capability building and solution development to fast-track creation of industry specific proof-of-concepts (POCs) and real-world mass-scale projects. ITC Infotech is currently engaged with over 200 world leading businesses globally, with operations spanning North America, Europe, Middle East & Africa, India and Asia Pac.

About Chirp

Chirp™ is the world’s most trusted data-over-sound technology. Chirp harnesses the unique affordances of sound to transmit data, works across the full spectrum of audible and near-inaudible sound frequencies, and is the only company to develop its capabilities beyond just the smartphone, enabling the interconnection of millions of new types of things in a seamless, scalable, cost-effective and powerful way. Our technology also recognises existing audio, triggering a myriad of reactions in listening devices.

With numerous mass-scale implementations worldwide, Chirp is the most proven technology in its field with hundreds of millions of devices of all kinds interacting with Chirp. This unique technology offers almost unlimited problem-solving possibilities across all sectors, including telecommunications, financial services, IoT, entertainment and broadcasting, interactive gaming, toys, robotics, transportation and many others.

Chirp’s team includes some of the world’s leading scientific minds and leading acoustic technologists and engineers.

For more information, please visit:

Innosential launches a 5-day Masterclass on Data Sciences in collaboration with ITC Infotech

Masterclass is aimed at training participants in the areas of
classical as well as contemporary Machine Learning

ITC Infotech, a global scale full service provider of technology solutions and a fully owned subsidiary of ITC Ltd, is collaborating with Innosential to present a five-day Masterclass program in Bengaluru from the 25th – 29th of August, 2017, to aid the IT industry’s need of reskilling.

Innosential’s Data Science Masterclass in collaboration with ITC Infotech presents an opportunity for the practicing data scientists to up skill themselves in the latest aspects of disruptive technologies. The initiative aims to provide theoretical and practical knowledge from leading researchers and practitioners in Machine Learning, Deep Learning, and Text Analysis to name a few. The program will dwell on the most prominent elements of data sciences such as data stream mining, data science for digital commerce and building on AI/data science team. It will also provide hands-on experience to gain first hand insights and understanding of the data sciences ecosystem. With about 30 speakers, 150+ leading technologists and innovators group brainstorming sessions, the summit intends to discuss the technologies shaping the future of the industry.

Commenting on the collaboration, Sushma Rajagopalan, MD & CEO, ITC Infotech, said, “As the IT industry evolves, reskilling becomes crucial for the industry to be future-ready. We are happy to collaborate with Innosential to present a platform that will foster deeper understanding of Data Sciences. This initiative will encourage peer-to-peer learning, and sharing of insights by experts in this evolving field.”

Adding to this, Prof. Jaime Carbonell, University Professor, Allen Newell Professor, School of Computer Science, Carnegie Mellon University, Director, Language Technologies Institute, Carnegie Mellon University and founding advisor to Innosential said, “We are happy to partner with ITC Infotech to present the first ever Data Science Master Class delivered by leading lights in Data Science from India and across the globe. The summit will showcase disruptive AI technologies and their applications in business and society. The event will see numerous industry innovators share their best practices to advance data sciences’ impact and opportunities.”

ITC Infotech is focused on incubating technology innovation, and champions multi-dimensional initiatives, including the company’s annual technology innovation & co-creation platform – iTech. The company recently concluded the third edition of iTech – a platform to drive technology innovation and co-creation, which was themed around Artificial Intelligence and Machine Learning.

About Innosential

Innosential is founded by industry veterans, accomplished entrepreneurs and world-class academicians with the aim of making our world a better place by using the power of knowledge, learning, creativity, innovation and science. Innosential brings together resources in the latest and fast-growing technical fields to create unique learning experiences and promote the adoption and application of contemporary techniques to various industries in a socially-responsible manner.

For more information, please visit:

ITC Infotech’s iTech 2017 Sets Technology Benchmark to Ride Waves of Disruptive Change in the IT Industry

Hosts a Codeathon and Startup Showcase to bring out the best technology solutions

Key Highlights:

  • As a part of iTech 2017, ITC Infotech ran two parallel tracks, a startup ‘Showcase’ segment and a Codeathon
  • The brightest minds ranging from start-ups, professionals & developers and students participated to create code components for complex business applications
  • Shortlisted startups, showcased their solutions and interacted directly with business leaders and key ITC Infotech customers
  • Two winning start-ups were offered a paid POC of 5Lacs each and the chance to jointly develop their solutions with ITC Infotech
  • Cash prizes worth Rs. 6 Lacs, along with on-spot internship and job opportunities  awarded to Codeathon participants

Bengaluru, July 24, 2017 – ITC Infotech, a global scale full service provider of technology solutions and a fully owned subsidiary of ITC Ltd, successfully concluded the third chapter of ‘iTech 2017’, its annual technology innovation & co-creation platform.  As part of iTech 2017, ITC Infotech organised a codeathon and a startup showcase on July 22 & 23, 2017, at its Bangalore campus. Microsoft Azure was the official cloud partner  for the event.

At the Start-up Showcase, innovative start-ups from  across the country got an unique  opportunity  to present their solutions in front of ITC Infotech’s global client representatives and senior leadership of ITC Infotech and ITC Ltd.. These solutions, based on Artificial Intelligence, Machine Learning, AR, VR etc., addressed real-world industry challenges crowd sourced from across ITC Infotech’s global client base, as well as from ITC Ltd. Two start-ups, inFeedo and Aindra won a grant of Rs. 5 Lacs for a paid POC each, and the chance to co-develop their solution with ITC Infotech as a part of its go-to-market strategy. inFeedo presented a chatbot that can talk to employees and proactively  identify those who are unhappy or most likely to leave. AIndra developed an AI based – face recognition/ verification/ validation, visitor tracking, damage detection to use in machine learning, also, asset review and management.

The codeathon brought together some of the sharpest technology minds in the country  to compete, create and code for complex business applications. The participants addressed various challenges ranging from social chats to jigsaw puzzles to  demonstrate their programming expertise and mettle in technological innovation. . The winning group titled: Latch, used Node JS, Django and Bots to create a social chat application. They walked home with a cash prize of Rs. 3 Lacs. The first runners-up titled: Offline Champs, demonstrated how to cache and update content offline using Magnolia CMS on the iOS Platform. They won a cash prize of Rs 2 Lacs. The second runners-up, titled: Sparks, created a smart solution for push notifications for all mobile platforms using Node JS and won a cash prize of Rs. 1 Lac. Special jury awards of Rs. 25,000 each were also given to three promising participants.

The panel of judges consisted of business leaders from ITC Infotech’s partners and global clients, such as KONE, Sutter Health and Woolworths along with senior leaders from ITC’s businesses.

Commenting on the success of the event, Ms Sushma Rajagopalan, CEO & MD, ITC Infotech, said, “iTech is not just another technology event but an innovation platform that creates an ecosystem of students, IT professionals, entrepreneurs,  start-ups, technology enthusiasts, clients and partners to create solutions for real business challenges. With each passing year, iTech has grown into an extremely  sought after platform,  inspiring new waves of technological advancements and innovations. This year again, it was successful in spotting the best talents across the country and brought to light the great technology potential of “digital India”. Like each year, we will work closely with the winners and help them implement their solutions and assist them in gaining global market access in an accelerated time frame.”

The third chapter of iTech 2017 received around 3,500 entries for its codeathon and 36 teams were shortlisted for the final round of development. For Start-up Showcase, 15 shortlisted start-ups were invited to showcase their solutions at the event as a part of the start-up showcase. Adding to the success of iTech 2015 and iTech 2016, iTech 2017 was another milestone achieved in nurturing the digital ecosystem and bringing together entrepreneurs to celebrate technology.

About iTech 2017

iTech, an ITC Infotech initiative, is an annual technology innovation platform. The platform focuses on leveraging emerging and disruptive technologies to create business-ready solutions, to address some of the most challenging problems faced by the industry.

ITC Infotech is back with the 3rd Edition of its Flagship Annual Co-Creation and Technology Innovation Platform – iTech 2017

Will host a Codeathon and Startup ‘Showcase’

Key Highlights:

  • To run two parallel tracks, a startup ‘Showcase’ segment and a Codeathon
  • To conduct the Codeathon for 2 days for participants to create code components for complex business applications
  • Cash prizes worth Rs. 6 Lacs, along with on-spot internship and job opportunities
  • To offer the winning startup a grant of Rs. 5 Lacs for a paid POC, and the opportunity to work with the company to accelerate technology innovation.
  • Participants to showcase their solutions and interact directly with business leaders and key ITC Infotech customers
  • To register, please visit:


Bangalore, 30 June, 2017: – ITC Infotech, a global scale full service provider of technology solutions and a fully-owned subsidiary of ITC Ltd, today announced the third edition of its flagship annual co-creation and technology innovation platform ‘iTech 2017’. The event will take place at the ITC Infotech campus in Bangalore on 22nd and 23rd of July, 2017.


This year, iTech 2017 will run two parallel tracks, a startup ‘Showcase’ segment and ‘Codeathon’. For ‘Showcase’, ITC Infotech will invite startups to demonstrate solutions leveraging Artificial Intelligence, Machine Learning, Cognitive Computing, Automation, Deep Learning, Natural Language Processing and Bots, to address specific business challenges.   These real-world industry challenges are crowdsourced from across ITC Infotech’s global client base, as well as from ITC Ltd.

Some of these use cases include:


  • Voice-controlled AI devices/technologies (such as Amazon Echo, Google Home, Siri or Cortana) to improve inpatient hospital experience by providing an intelligent virtual assistant to hospital patients
  • Identify patterns in Loyalty customers and drive proactive engagement for Retail, Consumer Goods, Travel and Hospitality
  • Enable personalized marketing (across industries, including Banking, Insurance, Retail, Consumer Goods, Healthcare, Insurance, Travel and Hospitality)
  • Predictive Maintenance in factories
  • Yield prediction for Agriculture
  • Identification of pest (insects, diseases, weeds etc.) through image analysis, and recommender system for remedies
  • Golden Batch Analysis in Process Manufacturing
    • Control limits for various process parameters
    • Predictive & prescriptive composition of raw material
  • AI based Trade promotion/campaign management


The Codeathon segment will see 40 teams, shortlisted from the entries received, face-off in a race against time to create code components for complex business applications. Participants can present their ideas across challenge areas provided by ITC Infotech. The event is free and open to all students, professionals, developers and early stage technology startups.

Ms. Sushma Rajagopalan, MD & CEO, ITC Infotech, said, “iTech is where young technology disruptors and innovators from across India come together to celebrate all things ‘new’ in technology. Technocrats and business leaders from across our global client base will be joining us for these two days to understand how they can unlock the untapped opportunity within their organizations through the latest digital technologies. With iTech 2017, we will be bringing together some of the sharpest technology minds to compete, create and code, while interacting closely with the vibrant ecosystem of entrepreneurs and business leaders of the future.”

An exciting addition to iTech 2017 for technology startups is the ITC Infotech Grant of Rs. 5 Lacs for a paid POC, and the opportunity to partner with the company in creating a thriving ecosystem to foster technology innovations. With the phenomenal success of iTech 2015 and iTech 2016, ITC Infotech is excited to host iTech 2017 and recreate an innovation platform to ‘Experience Intelligence’.

About iTech 2017

iTech, an ITC Infotech initiative, is an annual technology innovation platform. The platform will focus on leveraging emerging and disruptive technologies to create business-ready solutions, for addressing some of the most challenging problems faced by the industry.

IAOP recognizes ITC Infotech for its Sustained Excellence in Outsourcing Services

ITC Infotech, a global scale, full service provider of technology solutions and a fully-owned subsidiary of ITC Ltd., has been ranked a ‘Leader’ in the Global Outsourcing 100® report, for the 11th consecutive year by IAOP®. ITC Infotech has also been identified as a ‘Super Star of the Global Outsourcing 100’ for its ‘Sustained Excellence’.

IAOP® has further recognized ITC Infotech with sub-list honors in several categories including Customer References, Awards & Certifications, Programs for Innovation and Programs for Corporate Social Responsibility. The Global Outsourcing 100®, serves as a reference for companies seeking new and expanded relationships with the best companies in the industry. These lists are created based on the applications received, and judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP® customer members, with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sushma Rajagopalan, CEO & MD, ITC Infotech, said “We are happy to be consistently acknowledged for our excellence in sustainable outsourcing services over the years. Our offerings always aim to reduce the time and costs associated with products through Digitelligence@work. We are committed to creating and delivering a compelling value proposition for our clients and I am indeed delighted that we are being recognized for our robust outsourcing model and an array of differentiated solutions and services. This report strengthens our clients’ belief in ITC Infotech’s excellence and paves the path for higher standards and expectations.”

“Choosing the right partners is more important than ever. Companies that outsource, not only in the traditional sense but also through the wide array of the ever-changing collaborative business models are scrutinizing their providers very closely,” said Debi Hamill, IAOP CEO. “The GO100 is the definitive guide to help companies research and compare service providers with whom they are considering relationships.”

“Buyers understand that there are hundreds of qualified service providers and advisors out there, but what they really need to understand now is what makes each one exceptional,” said IAOP CEO, Debi Hamill. “The Global Outsourcing 100 and World’s Best Advisors lists have done just that. We are proud to recognize ITC Infotech for being among the highest rated companies in customer references, company awards and certifications, programs for innovation, corporate social responsibility.”

Companies were judged on five critical characteristics for the rankings: size and growth, customer references, awards and certifications, programs for innovation, and corporate social responsibility. Being included in the list demonstrates ITC Infotech’s global excellence in outsourcing services. The 2017 Global Outsourcing 100® and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services.

About IAOP

IAOP is the go-to association leading the way to improve outsourcing outcomes by bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. With over 120,000 members and affiliates worldwide, IAOP is not only on top of the latest trends but in front of them. Through its expansive global chapter network, premier training and certification programs, knowledge center, member community and more, IAOP helps members learn, grow and succeed. For more information and how you can become involved, visit

Media Contact:

Kate Tulloch-Hammond

Director, Media & Communications, IAOP

+1.845.452.0600, ext. 122 |

About The Global Outsourcing 100 

As the global, standard-setting association and advocate for outsourcing professionals and the organizations they support, the International Association of Outsourcing Professionals® (IAOP®) annually produces subsequent research to help companies in their outsourcing decisions:

  • The Global Outsourcing 100 – the annual listing of the world’s best outsourcing service providers – in its eleventh year
  • The World’s Best Outsourcing Advisors – the annual listing of the top outsourcing advisors and consultants – in its eighth year

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders but tomorrow’s rising stars.

The World’s Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the list of advisors highlights the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

Co-Branded Supply Chain Program with Manipal Global Education Services

ITC Infotech Partners with Manipal Global Education Services
to Launch Co-branded Certification Programs in Supply Chain Management and Lean Six Sigma

Will jointly develop content for an advanced certification program

Bengaluru, May 31, 2017: ITC Infotech, a global scale full service provider of technology solutions and a fully-owned subsidiary of ITC Ltd, today announced a partnership with Manipal Global Education Services to offer advanced certification programs in supply chain management and lean six sigma, a program that combines the best methods available today for simultaneously improving quality, speed, productivity and cost. This initiative will be in line with ITC Infotech’s vision of creating a “Digital Academy”, pioneered internally as an educational initiative for the external market.

This joint initiative between ITC Infotech and Manipal ProLearn, a division of Manipal Global Education Services (MaGE), focusing on digital learning, will be in the form of online programs aimed to train learners through an experiential model. This would incorporate several strategies including teaching through demonstrations on tools, videos featuring an industry expert and extensive audio based e-learning material. These certification courses will give participants a detailed knowledge of contemporary issues of supply chain management. The courses will be also available for ITC Infotech employees. This collaborative effort will allow both the companies to work on the contemporary topics of Digital Supply Chain, while at the same time vertically enhancing the supply chain course to the next level.

Commenting on the partnership, Sushma Rajagopalan, CEO & MD, ITC Infotech, said “At ITC Infotech, “Supply Chain Excellence” is a key engagement theme with our clients. ITC Infotech with its lineage of the ITC group has deep strengths in supply chain management across diverse industry segments like FMCG, Agri-industry and Retail. We believe our industry cum practical experience would immensely benefit the students enrolling for these digital learning programs. We are happy to partner with Manipal Global Education Services in our endeavor to nurture talent in the supply chain and in the area of operations excellence.”

Commenting on this collaboration, Gopal Devanahalli, Senior Vice president, Manipal Global Education Services, said: “ProLearn works towards preparing professionals for a Digital World and we are proud to have partnered with ITC Infotech to train aspirants in supply chain management. These programs will significantly develop analytical and decision-making abilities by analyzing real-life case studies and online learning.”

Through this partnership, ITC Infotech and Manipal ProLearn aim to serve the emerging needs of the IT industry. This program will be open to any aspirant who wants to build a career in operations and quality management. Besides students, this course by will also look at training industry corporates through deep domain and supply chain expertise facilitated by MGES.

About Manipal Global Education Services

Manipal Global Education Services (, a part of Manipal Education and Medical Group is a leading international provider of high-quality higher education services. The company is headquartered in Bengaluru which owns and operates university campuses in Malaysia, Antigua, Dubai and Nepal.

It has, over the years, built a significant footprint and is currently the largest education services provider in India, running six major campuses in five countries.  It currently offers services and support to over 400,000 students, across its campuses.

The Manipal Global mantra – Achieve, Enable and Transform – builds on this legacy to create a future for every life it touches, a future that inspires achievements, enables ambitions, and transforms lives, worldwide.

ITC Infotech builds an Augmented Reality Solution for Connected Service leveraging Oracle & PTC technology

ITC Infotech, a global scale service provider of technology solutions and a fully-owned subsidiary of ITC Ltd, today announced a joint collaboration with PTC and Oracle to offer an Augmented Reality (AR) solution for Connected Service. The shift to Service-based revenue models is forcing enterprises to re-imagine the Service function with technology relevant for future-ready business. “Augmented Reality for Connected Service” is an ITC Infotech solution driven by the collaboration between industry leaders from Oracle, PTC & ITC Infotech’s Digitaligence team.

ITC Infotech, a Platinum level and Cloud Standard member of Oracle PartnerNetwork and long-standing strategic partner with PTC, developed this solution by drawing upon proficiencies and expertise in delivering Customer Experience (CX) and digital transformations for Service across a multitude of industries. This solution is aimed at improving self-service, assisted service & field service interactions for B2C and B2B industries. Improved service outcomes and a stellar service experience is expected to enable customers to improve top line and bottom line growth while also enabling them to expand their market share.

Commenting on the collaboration, L N Balaji, President – Americas, ITC Infotech offered the following guidance, “Our strategic working relationships with Oracle and PTC have always helped us stay ahead of the technology curve, while our mantra of “Digitaligence@work” is now enabling us to leverage these relationships to build and deploy intelligent and future-ready digital solutions. This solution is a fine example of how we’re responding to a clear shift in customer demand, from pure-play services to business outcome driven solutions. Optimization of service operations offers the single largest opportunity for savings and growth for enterprises as buying patterns shift and the service function evolves from a cost center to a revenue engine. Our solution leverages leading-edge technology to offer a turnkey and quick-deploy mechanism for companies looking to reinvent their service function, not just to drive savings, but to enhance customer loyalty and gain market share through a better and improved customer experience.”

The collaboration among Oracle, PTC, and ITC Infotech gives us the opportunity to explore how our existing CX products can enrich AR technology to deliver a more robust consumer experience across Oracle Service Cloud, Oracle IoT Cloud, and Oracle Commerce Cloud,” said Shon Wedde, Senior Director of Product Management, Oracle. “We are excited to address the possibilities of AR across self-service, assisted service, and field service,” he added.

According to Catherine Kniker, Chief Revenue Officer, Platform Business, PTC “PTC is pleased to support ITC Infotech as it expands its offerings with augmented reality. Our ThingWorx® Industrial IoT platform enables rapid authoring and publishing of AR experiences, and we look forward to ITC Infotech extending these capabilities to service use cases for Oracle customers.

About Oracle PartnerNetwork 

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud.

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About PTC

PTC (NASDAQ: PTC) is a global technology provider of the leading IoT and AR platform and field-proven solutions transform how companies create, operate, and service products.In 1986 , PTC revolutionized digital 3D design, and in 1998, PTC was the first to market with Internet-based PLM. Now PTC’s leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way you create, manufacture, operate, and service products.

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ITC Infotech launches new services for the Media and Entertainment industry

ITC Infotech, a global IT services company and a fully owned subsidiary of ITC Ltd., is rapidly increasing its portfolio of services and solutions for the Media and Entertainment industry. ITC Infotech brings its robust outsourcing model and comprehensive suite of solutions to enable media and entertainment houses effectively monetize and deliver their media assets over multiple distribution channels.

The ‘ITC Infotech Information Architecture and Design’ service caters to the needs of the Media and Entertainment industry to accurately describe and catalog vast repositories of digitized but unstructured assets. The service, aimed at improving “find-ability” and return-on-investment, is driven by meta-data modeling and taxonomy design services.

The ‘ITC Infotech Mobile Technology Services’, in partnership with Mobio, the global leader in Mobile 2.0 application development, is focused on empowering customers with Mobile 2.0 technology. This new technology will enhance end user experience drastically, through better responsiveness.

According to Sanjiv Puri, Managing Director, ITC Infotech, “The Media and Entertainment industry is undergoing a major transformational phase, led by the explosive growth of the Internet and the mobile platform. These media conglomerates no longer have a choice but to provide innovative offerings to the discerning consumer. This has propelled new business opportunities for us. With our domain knowledge and technical expertise we believe that we are well equipped to build sustainable and significant business advantages for our customers globally.”

With the internet having established itself as a strong medium of distribution and reach to consumers, ITC Infotech provides numerous years of experience using open source and Microsoft based platforms to develop, test and deploy rich internet media sites. In addition, ITC Infotech provides an array of services to manage the IT Infrastructure needs and back office operations including HR and Finance and Customer Relationship Management (CRM).

ITC Infotech has enabled one of the fastest growing online retailers of greeting cards and gifts in the UK with an increase of over 300% of average orders a day. The company is also working with an independent public charitable trust to digitize and restore more than 10000 hours of very rare classical music.

ITC Infotech has partnered with numerous customers in the media and entertainment industry, both in the US and in Europe, including a multi-billion dollar media conglomerate with various worldwide interests in cable and satellite television networks, movie production and distribution. Additionally, ITC Infotech has partnered with a leading American developer, marketer, publisher and distributor of computer and video games. The company is also working with some of the world’s largest online media companies, along with startups that are experimenting with new business models.